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General

  • What is GuardChild?
    GuardChild is your one-stop source for the best child protection software for all digital devices and laptops and provides information about sexting, texting, social media, dangers online, Internet threats, child safety, Internet statistics, and an online community blog for parents and guardians.
  • Why buy software from GuardChild?
    GuardChild is the number website for parents seeking cell phone and tablet monitoring software. We have independently reviewed the most trusted online safety software products and selected the best to help you choose the right one for you and your family.
  • What is the GuardChild Promise?
    The GuardChild Promise is Protection, Education, and Community. We offer your family the promise of online safety through the best child protection software available for computers, mobile phones, iPads, and Tablets, up-to-date information about Internet threats and resources, and a supportive community for concerned parents like you. We want to help keep your children safe-whatever it takes-and we promise to provide the tools and resources to do it.

  • What will GuardChild do with my personal information?
    GuardChild will never rent, sell, or otherwise distribute your information unless required by law.
  • Who is behind GuardChild?
    GuardChild was founded in 2006 by a team of parents concerned by the recent explosion of news reports about child predators frequenting Social Media sites and preying on children. For more information, please visit our “About Us” page.
  • Is it really necessary to monitor my child Cell Phone?
    Yes, not only is it necessary, it’s your job. Studies have repeatedly shown that children and teens are consciously and unconsciously engaging in dangerous behavior online, and the vast majority does not tell their parents. Polls of parents and children reveal a grave disconnect between parent perceptions of their children’s activities, and what the children are actually doing. Cell Phone monitoring software is the best defensive tools against identity theft, online predators, harassment and cyber bullying, pornography and violent content, and much more. Our products allow you to know what your children are doing online, obtain their passwords, track their location, see their web searches, know who they are talking to, and what is being said in emails, IMs, SnapChat, Facebook, Instagram, Viber, Skype, photos and videos sent and received, Chat rooms, and other social media sites.
  • Should I tell my family that I’ve installed monitoring software?
    Some parents do, some parents don’t, and both choices are completely valid. Informing your children that their activities are being monitored is often a useful form of protection in itself. However, many of our monitoring products are capable of running secretly, in stealth mode, so your child will never know their digital activities are being monitored.
  • I’m ready to buy, but I keep winding up on someone else’s site. Why?
    GuardChild is an affiliate partner of the software publishers, which allows us to offer incredible products to you at a steep savings. When you decided to purchase, and click the “Buy Now” button, you will be redirected to the publisher’s site to purchase the software. You will need to return to GuardChild’s site in order to sign up for membership in our Community, to access benefits if you are already a member or to use other features on our website.

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Blog

  • How do I access the GuardChild Community Blog?
    To access the GuardChild Blog, you must first Register as a GuardChild Community Member (FREE).
  • Why should I submit an article to the GuardChild Blog?
    Knowledge is the best tool for protecting your family online. We believe everyone is an expert about their own families with valuable insights, information, and experiences. Submit your questions, fears, successes, and thoughts-you will find you’re not alone, and that your submissions might help protect others.
  • How do I submit an article to the GuardChild Blog?
    See our Submission Guidelines for information on how to submit an article for potential publication in the blog. GuardChild will review all submissions and decide which will be published.
  • May I send in questions to be submitted to the Blog?
    Yes, as a member of our Community, questions are welcomed and will be answered by a GuardChild team member or by another parent if their response answers the question.

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What is the Cyber Parent Resource Center?

The GuardChild Parent Resource Center is a collection of online-safety information so crucial we wanted to make it freely available to all parents and guardians. It includes:

  • Everything you need to research, compare, and buy from the 10 best Child Monitoring Software products and web filters available
  • Toll-free Resources
  • Industry Links
  • Understands kids text lingo
  • Cyber Bullying
  • Sexting
  • Social Media
  • Identity Theft
  • Texting and Driving
  • Child Internet Safety Articles and Links
    o Is My Child OK Online
    o The Internet and Children: Finding the Right Balance
  • Internet Crime and Abuse Statistics

GuardChild Community Membership

  • Why should I become a GuardChild member?
    If you, like millions of other parents, are concerned about keeping your family safe from Internet predators, cyber bullying, sexting and exposure to online pornography and violence, you should join the GuardChild Community. We offer the best and latest child-safety information available, great discounts on cutting-edge cell phone and computer monitoring software available for immediate download, and a safe place for parents like you to interact.

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  • How do I use the Glossary?
    The glossary is a key to some of the most popular online slang, initialisms, acronyms and emoticons. It is arranged alphabetically, with numbers and symbols at the beginning of the list and emoticons (pictures made from keyboard characters) at the end. Remember that certain common phrases often have variants that change the spelling, and that numbers can stand in for letters or words.
  • I’ve encountered a broken/dead Link. What should I do?
    Please contact us to report any broken or dead links.

  • I can’t remember my member login/password.
    Go to the Member Login page, enter your email address and click on the link ‘Forgot your Password”. You password will be emailed to you. If you still have questions contact us.

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Products

  • Some Cell Phone monitoring software requires that I jailbreak my child’s iPhone?
    As a concerned parent, we know you want to monitor all Apps downloaded on your child’s iPhone or other Apple digital device. However, most of the Apps are not native (on the cell phone when purchased) Apps and make it difficult for developers to access them for monitoring.  However, some of our products will give to access to many popular Apps such as WhatsApp, Viber, LINE, and others will require you to Jailbreak the iPhone. Once the mobile phone is jailbroken you will have the ability to monitor many of the popular Apps used by tweens and teens.
  • Is Jailbreaking Safe?
    Yes, if done the right way and with the right software. That’s why we work with a developer that offers the best Jailbreak Solution that guarantees not to damage your iPhone in any. It’s important to know that no software will provide access to monitor ALL Apps.
  • Why do I need to Root my child’s Android Cell Phone??
    If you want to monitor many of the popular Apps kid’s are using rooting may be needed. We partnered with One Click Root the industry leader in Rooting Android Cell Phones. They make it easy and safe to do. The trend is to root to monitor or Root for your own mobile device. Rooting will give you access to any Android monitoring software. I f you are concerned, try it on an old Android cell phone and you will see how easy it is.
  • How do I apply my GuardChild member discount to my software purchase? You will automatically receive any discounts GuardChild has established with its Affiliate Partners when you purchase and download your software.
  • I can’t install my software/I’m encountering a problem with my software/I have a question about my software. For product-specific problems or questions, please see our Contact page for the product-publisher’s technical support information.
  • I am dissatisfied with my software. Can I return it?
    You will need to read and follow the manufacturer’s return policy. No software can be returned to GuardChild because we are not direct sellers. Our role is to provide customers with access to the products on our site.

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